Alaa Badr, VP of Customer Success at Intel – Evolution of Customer Success with AI Capability
Today’s customers expect prompt, personalized, and efficient support, and businesses that fail to meet these demands risk losing their competitive edge.
This is where the power of AI comes into play. By embracing AI-powered solutions, companies can not only enhance their customer service offerings but also achieve sustainable business growth.
Alaa Badr is Vice President for Customer Success at Intel for Software and SaaS services leading initiative around AI as a Service, Confidential Computing, and cloud optimization. Prior to Intel he Vice President of Customer Experience at Oracle Cloud Infrastructure driving adoption of OCI and migration to cloud, end to end professional services/support project success, and defining new capabilities around engineering roadmaps.
Prior to Oracle, he was GM Azure Data/AI – growing adoption of SQL Azure & Microsoft predictive analytics through Synapse, by formalization of common GTMs with key SI’s and owning end to end adoption of our global top 200 customers including Walmart, Citi, HomeDepot, and Pearson.
Alaa was also Vice President of Cloud Computing at VMware led a team that helps define future product strategy (VMConAWS), architect solutions, and migrate customers to Cloud Applications. He has extensive experience in managing and deploying infrastructure at scale, both virtualized and in the cloud, and in bridging the gap between on premise and cloud applications.
At Amazon Web Services where he led the engineering efforts for customer deployment and roadmap development efforts around Amazon Workspaces, Workdocs, Windows Application Manager and WorkMail. Prior to his career at Amazon, he was Senior Director for Windows Devices and Applications (wrapped in Azure), working for Microsoft.
Mr. Badr has also done various international assignment in the Middle East, France, Canada, Japan and Russia leading global teams. In his prior life, he had his own start-up, developed mobile device management technology, and worked for Australian SI’s. He is originally from Egypt, speaks multiple languages, and works in lives in Seattle WA with his wife and 3 girls.
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A new lawsuit against Intel Corporation, filed by an ex-employee, paints a picture of a company which is distinctly anti-Jewish and anti-Israeli.
According the lawsuit:
One Intel Vice President (and multiple Intel employees) openly praised the murder of Israelis and Jews.
Intel responded to a Jewish Israeli employee having his family's home hit by a rocket from Hamas... by reassigning that Jewish employee to report directly to the Vice President who was praising rocket attacks against Israelis.
Intel fired that Jewish employee for complaining about working for a man who calls for the death of him and his family.
Intel replaces that Jew with another man who openly attacks Israel.
The Lunduke Journal has reached out to Intel for comment but, as this is an ongoing lawsuit, no response is expected.
https://lunduke.locals.com/post/5993341/is-intel-no-longer-a-safe-place-for-jews-new-lawsuit-details
https://fm.cnbc.com/applications/cnbc.com/resources/editorialfiles/2024/09/19/intelcomplaint.pdf
“To be clear, Badr did not simply sympathize with the plight of innocent Gazans stuck in the middle of Hamas and Israel,” said the lawsuit, filed by attorney Douglas Wigdor of Wigdor LLP.
“Rather, he openly advocated for and celebrated the murder of Israelis like John Doe and the members of his family,” who are still in Israel, the lawsuit said.
https://lunduke.locals.com/post/5993341/is-intel-no-longer-a-safe-place-for-jews-new-lawsuit-details
Badr should be investigated by the CIA, FBI and Secret Service for Domestic Terrorism and funding of terrorism at the VERY LEAST.
https://thedailyguardian.com/former-intel-employee-sues-over-firing-after-reporting-antisemitism/